Support
For account, billing, connection, or plugin help, email hello@flipacoinllc.com.
Include the WordPress site URL, plugin name and version, the operation you were running, the time it happened, and the visible error code or message. Never send a full Cadizo site token, WordPress password, card number, or other secret in email.
Connection and billing
Install Cadizo Hub, then open Cadizo in WordPress admin. It can confirm the shared connection, show Cadizo Credits and site caps, open a secure Stripe billing portal, and display recent paid usage. An invalid or revoked token is a halting error: reconnect or contact support before retrying a batch.
Batch behavior
Compatible factory plugins distinguish between halting account errors and a single bad item. A credit, cap, token, or account problem stops the batch cleanly. A refusal or transient upstream problem skips the item and carries on. A failed or refused operation is not charged.
Security report
For a suspected security issue, email hello@flipacoinllc.com with "Cadizo security report" in the subject. Do not include secrets in the message; we will arrange a secure follow-up.
Documentation
See Cadizo documentation for connection, billing, privacy, and update guidance. Each plugin's readme.txt contains its precise external-services disclosure and workflow notes.