What it helps with
Support teams can prepare a grounded draft from the thread context while preserving a human voice and escalation judgment.
Cadizo Forum Support is a paid, connected WordPress workflow. It uses the Cadizo account connected through Hub, so there is no provider key to paste into the site and no free inference path to manage.
How to use Forum Support
Select a topic, supply approved support context and escalation choices, then review the proposed reply before creating an editable draft.
- Install the package. Download the ZIP, open WordPress Plugins → Add New → Upload Plugin, and activate it.
- Connect through Hub. Install Cadizo Hub if it is not already active, then connect the site once to the Cadizo account.
- Review before acting. Use the workflow with your own evidence and policy, then let the responsible editor decide what happens next.
Example: A plugin company reviews a thread about a confusing setting and prepares a clear answer plus an internal note to update documentation.
What stays in your control
It does not publish a reply, contact a member, close a topic, or claim an issue is solved.
One account across the factory
Cadizo Credits are shared across compatible workflows. Standard work costs 1 credit, Better costs 3, and Best costs 5. The workflow tells the site its tier before it starts; a refused or failed request is not charged.
